Privacy and Cookie Policy
Privacy Policy
gdpr-privacy-policy-may-2018 | gdpr-privacy-policy-may-2018
Definitions
Metro Merchandise is a Trading arm of Mooncomputers.
Mooncomputers Limited (Registered number 04509176, VAT number 0793319109), whose registered office is at 3 Warren Yard, Warren Park, Stratford Road, Milton Keynes MK12 5NW knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our Privacy Policy and forms part of our terms and conditions.
We believe that it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This Privacy Policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data and tells you certain things we will do and not do.
For the purpose of the Data Protection Act 1998 and, from 25th May 2018, the General Data Protection Regulation (together being the “Data Protection Laws”), the data controller is Mooncomputers Ltd. By accepting our Terms or by visiting www.moon.co.it (“the website”) you are accepting and consenting to the practices described in this Privacy Policy. Should you wish to print a copy of this Privacy Policy for future reference, press Ctrl + P to do so.
Mooncomputers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
Mooncomputers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from May 2018.
The Data Protection Act 1998 (DPA) requires that information about an individual be kept confidential, unless that person has given permission for it to be disclosed. This scheme is not intended to provide access to personal information under the Data Protection Act.
What we collect
We may collect the following information from customers and legitimate interests:
- Name and job title
- Contact information including email address
- Demographic information such as business address and postcode
- Other information relevant to customer offers
Legitimate interest would generally be a local SME business, within a 75 mile radius of our trading address with 1-100 members of staff, likely to be interested in the products and services we offer.
We do not anticipate collecting any ‘sensitive personal data’ from you, within the meaning of the Data Protection Act 1998, or a ‘special category of personal data’ within the meaning of the General Data Protection Regulation of 2018.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information from this business which we think you may find interesting using the email address provided
How long we hold information
The GDPR (General Data Protection Regulation) states that personal data we hold shall be kept for no longer than is necessary for the purposes for which it is being processed.
The period for which the personal data is stored by Mooncomputers is limited to a strict minimum and time limits of 12 months are established for a periodic review of the records by the data controller (referred to as erasure in the GDPR).
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information with Cyber EssentialsTM providing certification of secure data holding for our managed systems. All data held in Cloud Services we provide for business or client is held within the UK.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at gdpr@moon.co.it
We will not sell, distribute or lease your personal information to third parties.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible at gdpr@moon.co.it
We will promptly correct any information found to be incorrect.
Your Rights
The Data Protection Laws give you the right to access information held about you. Your right of access can be exercised in accordance with the Act. An Access Request may be subject to an administrative fee to meet our costs in providing you with details of the information we hold about you. You additionally have the right to ask for your Personal Data to be deleted, sometimes known as the ‘Right to Erasure’. Please contact us using the details set out above or write to GDPR, Mooncomputers Ltd., 7 Prospect Court, Courteenhall Road, Blisworth, Northants NN7 3DG if you wish to exercise any of those rights and we will be happy to assist.
You also have the right to make a complaint to the Information Commissioner’s Office, from 25th May 2018 known as the Data Protection Authority if you are unhappy about how we have dealt with your Personal Data. You can find the Information Commissioner’s Office’s website at https://ico.org.uk
Cookie Policy
What are Cookies?
Cookies are very small text files that are stored on your computer when you visit some websites.
This site does not use cookies to track anyone who visits or to record personal information.
There are in fact no cookies present on this website.
Deleting cookies
You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
(b) in Firefox (version 44), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”;
(c) in Chrome (version 48), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.
This website will not:
Share any personal information with third parties. This website will not share any personal information with third parties.
“We have been working with Metro Merchandise for a number of years. They are our supplier of choice for pens, polo shirts, mugs, keyrings and anything else we need for promotions at shows and key items to add to our shop. The level of service is second to none when it comes to the detail of the products and price. A local business that we would highly recommend.”
Gtechniq
“Metro Merchandise are a joy to deal with. We always receive a swift and courteous response to our enquiries, the quality of the product is consistently good, and the delivery is continuously within the timescale initially advised.”
Porsche Club Great Britain
“There's always a great selection of products guaranteed good quality, vibrant printing and a quick turnaround - all at the right price. They will even source the right product if we have any special requests, even when we aren't exactly sure on what it is we want.”
West Herts College Group
“Technical Foam Services have been buying all our corporate promotional items from Metro Merchandise for the last five years. They are a fantastic company to work with, easy to communicate with and the product quality is always really good. We always take their advice in terms of options available, and the pricing always meets our budget. We've bought a wide range of products from t-shirts, hoodies, jackets, mugs, glasses, post-it pads, even dressing gowns! I'd highly recommend them to anybody looking for a promotional products supplier.”
Technical Foam Services Ltd
“It’s a pleasure working with Metro Merchandise as they have a vast variety of products, they respond quickly and deliver good quality items. Nothing is too much trouble for them.”
Willen Hospice
“Vanessa and Metro Merchandising are Historit’s and Bicester Aerodrome Company’s go to (preferred) supplier of high quality branded clothing and branded accessories. Vanessa is very good at understanding our brief and putting together quotations that hit the mark. She provides samples prior to ordering and is very conscious of making sure you are entirely happy with the product and the logo designs. Such is the quality of Vanessa’s service and Metro Merchandising’s product portfolio, we never consider working with anyone else.”
The Bicester Aerodrome Company
“We have used Metro Merchandise for our uniform and promotional materials for many years. Jenny and the team provide exceptional customer service whilst always offering a competitive price. Jenny is always on hand to offer solutions or advice and we would have no hesitation in recommending them.”
Crisis Logistics
“Dealing with Jenny and the team at Metro Merchandise is an absolute pleasure. The selection of products and competitive prices is great and Jenny will always go the extra mile to provide excellent service.”
Wilson Browne Solicitors
“We have been so pleased with Metro merchandise, they have been very helpful and efficient in producing some great quality branded merchandise for our team. Our logo and artwork stand out beautifully on the items which metro helped us to choose based on our requirements and budget.”
Healthcare Gateway
“We have worked with Metro Merchandise on lots of projects now, not only is their quality and range of products excellent, but the team are absolutely fantastic to work with. They always go above and beyond to be helpful and accommodating and make the process simple and enjoyable!”
EMIS Group plc
“After speaking with Jenny over 2 years ago at an exhibition, we decided to use Metro Merchandise for our apparel and promotional materials. We have found Metro Merchandise to be extremely accommodating and the customer service provided is second to none. The quality of items is top-notch and gives our brand the image it deserves.”